Blank/White Registration or "Success" Screen

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Blank/White Registration or "Success" Screen

Overview

Blank or white screen upon trying to register Quicken software (or blank "Success" screen after registration) on Windows 7, 10 and macOS.


Before you begin: Blank "Success" screen in the 2018 Release of Quicken

1. Download the latest update here if you have not done so already.

2. After completing the update, open Quicken.
3. Hold the Control key and select File menu > File Operations > Validate & Repair.
4. Check the Validate file box and click OK. 



       If initiated correctly, the Validate file checkbox will also show the message                                 "Authentication block will be fixed" as pictured above.


5. Try to sign in again.

First, close Quicken and reopen it

There are some instances in which Quicken simply needs to be closed and reopened for the Sign-in screen to load. Try this a few times before moving on to the next steps. 

Second, try connecting to the Quicken ID login website

1.Close Quicken.
2.Launch a web browser.
3.Go to the Quicken My Account login page. If the webpage appears, then the system can connect to the Quicken ID server. If the webpage cannot be displayed, follow internet connectivity troubleshooting.

Third, turn off the Firewall


 Fourth, create a new admin account

1. Check to see if there is a hidden Administrator account on the computer. 
 a.  Go to Settings > Accounts.
 c. Verify there are no hidden users. If there are none, please proceed to the next step.

2. Create a new user administrator on the computer.


Related Articles

. Connectivity Troubleshooting
. Configuring Firewalls
. Server Issue Troubleshooting

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Comments

  1. Quickbooks ExpertOctober 22, 2019 at 2:53 AM

    Nice & Informative Blog ! If you are facing QuickBooks Error 6123 don’t hesitate to dial our toll free number 1-800-986-4607. We are providing best & instant support.

    ReplyDelete

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